Business Operations

November 20, 2020
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How to Come Up with a Great Product Name

A product’s name is more than just a label. It’s the first impression on potential customers. It offers a window into your product’s use, value, and […]
November 5, 2020
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Going Beyond the Number – Using Net Promoter Score in Your Market Research

Net promoter score® (NPS®) is one of the most widely used metrics for gauging customer loyalty and satisfaction. It helps you understand and track how their […]
October 20, 2020
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Weathering the Storm: How to Adjust Your Marketing in Uncertain Times

We know everyone’s tired of hearing about COVID-19. If you never heard the words “unprecedented times” again, you’d be happy, right? We hear you….but this bears […]
October 2, 2020
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What Will Holiday Shopping Look Like in 2020?

The 2020 holiday season will look different from other years. Of course, none of us has a crystal ball, but the “COVID-19-effect” seems here to stay, […]
September 7, 2020
line of people with shopping carts entering store, marketing strategy crisis

The #1 Marketing Mistake to Make In an Economic Downturn

Economic downturns and other crises can spur bad business decisions. Whether a pandemic, a recession, or other unforeseen circumstances, tough times often lead to changes. If […]
August 11, 2020
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How to Find the Best Fit When Choosing a Market Research Company

“What should I look for in a market research company?” If that’s the first question that comes to mind when considering your options, you’re on the […]
May 21, 2020
ways to improve the employee experience market research

5 Easy Ways to Improve the Employee Experience

Today’s shoppers (especially millennials) buy “the experience” as much as they buy the actual product. The same goes for today’s employees. Workers place a high value […]
May 7, 2020
market segmentation strategies, market research

Market Segmentation Strategies for Targeting Your Ideal Customer

You can’t be everything to everyone.  We all know this to be true: in our careers, our relationships, our communities, and of course, in our marketing. […]
April 6, 2020
market research and social distancing - strategies for virtual research

Long-Distance Relationships: Virtual Strategies for Conducting Market Research Safely During Coronavirus

Even as families, businesses, and communities are trying their best to do “business as usual” – COVID-19 has changed our daily lives for the coming weeks. […]
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